All call centers were affected. The issue is now resolved.
Posted May 27, 2020 - 13:41 EDT
Investigating
The college is currently experiencing problems with calls placed to the Help Desk (704-330-5000) being directed straight to voicemail. ITS is currently working to resolve these issues
Posted May 27, 2020 - 09:25 EDT
This incident affected: Phones (Cisco Voice and Unified Communications).