The performance issue affecting TeamDynamix Work Management has been resolved, and full service has been restored. Thank you for your patience while this was being addressed. We will continue to monitor the system to ensure it remains stable.
Posted Nov 11, 2025 - 09:55 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2025 - 17:07 EST
Update
Services have been restored. We'll continue to monitor as we receive additional updates from our provider.
Posted Nov 10, 2025 - 17:04 EST
Investigating
Information Technology Services (ITS) is aware of ongoing performance issues with the ticketing system, TeamDynamix, used to submit customer requests. The issue has been identified by the provider, and we’re awaiting a fix to be implemented.
At this time, response times will be delayed while we wait for the issues to be resolved. The client portal can still be used to submit requests for the services you need.