Systemwide Outage

Incident Report for Central Piedmont Community College

Resolved

This incident has been resolved.

Posted Aug 12, 2021 - 15:17 EDT

Update

PrintAnywhere is operational and will able to be used starting Monday, August 16th.

Posted Aug 12, 2021 - 14:25 EDT

Update

Employee Intranet is now available.

Posted Jun 11, 2021 - 11:50 EDT

Update

Student Wireless is now available

Posted Apr 13, 2021 - 14:31 EDT

Update

CPCC wireless network for employee use is now available

Posted Mar 25, 2021 - 14:41 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 25, 2021 - 14:40 EDT

Update

Single sign on partial outage restored.

Posted Mar 11, 2021 - 10:43 EST

Update

Temporary outage with single sign on affecting Brigthspace, Google services, and Webex.

Posted Mar 11, 2021 - 10:41 EST

Update

Colleague is now available with limited functionality. MyCollege - WebAdvisor is also available.

Posted Mar 02, 2021 - 09:01 EST

Update

We continue to bring services back online. As services are made operational the specific service will be updated to operational.

Posted Feb 27, 2021 - 09:02 EST

Identified

We continue to bring services back online. As services are made operational the specific service will be updated to operational.

Posted Feb 25, 2021 - 18:29 EST

Update

We are continuing to investigate this issue.

Posted Feb 20, 2021 - 00:13 EST

Update

We are continuing to investigate this issue.

Posted Feb 20, 2021 - 00:08 EST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2021 - 22:05 EST

Investigating

At this time we are investigating a system wide issue affecting most technology services.

Posted Feb 10, 2021 - 21:50 EST

This incident affected: MyCollege (Self Service, Web Advisor), Brightspace, Colleague, CPCC Cloud, Employee Intranet, ImageNow, Informer, Panopto, Phones (Cisco Voice and Unified Communications), Print AnyWhere, WebEx, and Network Services (Wireless Network - SSID: CPCC, Wireless Network - SSID: CPCCGuest, Wireless Network: SSID: CPCCStudent).