Systemwide Outage

Incident Report for Central Piedmont Community College

Resolved

This incident has been resolved.

Posted Aug 12, 2021 - 15:17 EDT

Update

PrintAnywhere is operational and will able to be used starting Monday, August 16th.

Posted Aug 12, 2021 - 14:25 EDT

Update

Employee Intranet is now available.

Posted Jun 11, 2021 - 11:50 EDT

Update

Student Wireless is now available

Posted Apr 13, 2021 - 14:31 EDT

Update

CPCC wireless network for employee use is now available

Posted Mar 25, 2021 - 14:41 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 25, 2021 - 14:40 EDT

Update

Single sign on partial outage restored.

Posted Mar 11, 2021 - 10:43 EST

Update

Temporary outage with single sign on affecting Brigthspace, Google services, and Webex.

Posted Mar 11, 2021 - 10:41 EST

Update

Colleague is now available with limited functionality. MyCollege - WebAdvisor is also available.

Posted Mar 02, 2021 - 09:01 EST

Update

We continue to bring services back online. As services are made operational the specific service will be updated to operational.

Posted Feb 27, 2021 - 09:02 EST

Identified

We continue to bring services back online. As services are made operational the specific service will be updated to operational.

Posted Feb 25, 2021 - 18:29 EST

Update

We are continuing to investigate this issue.

Posted Feb 20, 2021 - 00:13 EST

Update

We are continuing to investigate this issue.

Posted Feb 20, 2021 - 00:08 EST

Update

We are continuing to investigate this issue.

Posted Feb 10, 2021 - 22:05 EST

Investigating

At this time we are investigating a system wide issue affecting most technology services.

Posted Feb 10, 2021 - 21:50 EST

This incident affected: MyCollege (Self Service, Web Advisor), Google Apps (Calendar, Gmail - Employee and Student Email, Google Docs, Google Drive, Google Sheets, Google Sites, Google Slides), Brightspace, Colleague, CPCC Cloud, Employee Intranet, ImageNow, Informer, Panopto, Phones (Cisco Voice and Unified Communications), Print AnyWhere, WebEx, and Network Services (Wireless Network - SSID: CPCC, Wireless Network - SSID: CPCCGuest, Wireless Network: SSID: CPCCStudent).