MyCollege Self Service Login Issues

Incident Report for Central Piedmont Community College

Resolved

When trying to login to My College users are getting a message saying "the system is unable to validate the single sign-on user at this time"

The issue was tracked down to a down app listener. A restart was initiated on the App listener that solved the login issue. Issue was resolved at about 11:25 AM.

Posted Feb 11, 2025 - 22:30 EST